Backup file that will not import
You have a Toast Wallet backup but no working install accepts it.
Wallet recovery
Toast Wallet
Recover XRP held in a Toast Wallet when the password is forgotten or the device backup is incomplete.
How Toast Wallet works at a glance
Toast Wallet was a widely used XRP wallet on iOS and Android. After it was discontinued, many users were left with backup files they could no longer open. Recovery focuses on decrypting the existing backup or extracting the secret key so funds can be moved into a maintained XRP wallet.
Situations we commonly help with
If any of these sound like your case, we've handled it before.
Forgotten Toast password
The backup is good but the password used to encrypt it is lost.
Lost device with no backup file
The phone the wallet lived on is gone. We assess whether enough metadata exists to identify the account on chain.
Need to migrate to a maintained XRP wallet
You want to extract the secret and move funds into Xaman or another supported wallet.
How it works
A transparent five-step process so you always know what's happening next.
- Step 1
Case assessment
We listen to your situation, review the basic facts, and decide together whether an investigation makes sense.
- Step 2
Blockchain analysis
We trace transactions across chains, cluster addresses, and identify exchange touchpoints and intermediaries.
- Step 3
Evidence compilation
Findings are turned into a clear, court-ready report you can hand to law enforcement or counsel.
- Step 4
Authority coordination
We work alongside law enforcement and compliance teams at exchanges to act on the evidence.
- Step 5
Resolution & reporting
You receive a final written summary outlining what was uncovered and the outcomes obtained.
What we'll need from you
The faster we have these, the sooner you get a clear assessment.
- 1Your Toast Wallet backup file
- 2Any password fragments or notes
- 3The XRP address you remember using
- 4Approximate balance
48-hour response
Start your Toast Wallet case
Share the basics. We'll come back with an honest assessment of whether an investigation can help. No pressure, no upsell.