A wallet brand we haven't listed
Trezor, Ledger, Trust Wallet, Exodus, Atomic, Brave Wallet, OKX Wallet — and many more we haven't catalogued individually.
Wallet recovery
Other wallets & situations
Many recovery situations don't fit a single wallet brand. If you're not sure where your case belongs, start here.
How Other wallets & situations works at a glance
The crypto ecosystem changes faster than any service page can keep up with. If your wallet, chain, or situation isn't listed, that doesn't mean we can't help — it just means we need a short conversation first to understand whether an investigation is feasible and what it would look like.
Situations we commonly help with
If any of these sound like your case, we've handled it before.
Multi-chain situation
Funds moved across several chains, bridges, and wallets and you need help making sense of what happened.
Inheritance or estate situation
A family member passed away and you have partial information about wallets they held.
Something completely unusual
If your story doesn't fit a tidy category, we'd rather hear it than have you guess at the right page.
How it works
A transparent five-step process so you always know what's happening next.
- Step 1
Case assessment
We listen to your situation, review the basic facts, and decide together whether an investigation makes sense.
- Step 2
Blockchain analysis
We trace transactions across chains, cluster addresses, and identify exchange touchpoints and intermediaries.
- Step 3
Evidence compilation
Findings are turned into a clear, court-ready report you can hand to law enforcement or counsel.
- Step 4
Authority coordination
We work alongside law enforcement and compliance teams at exchanges to act on the evidence.
- Step 5
Resolution & reporting
You receive a final written summary outlining what was uncovered and the outcomes obtained.
What we'll need from you
The faster we have these, the sooner you get a clear assessment.
- 1A short description of what happened, in plain language
- 2Wallet brand, chain, and any addresses or transaction hashes you have
- 3Approximate balance and dates
- 4What you've already tried, if anything
48-hour response
Start your Other wallets & situations case
Share the basics. We'll come back with an honest assessment of whether an investigation can help. No pressure, no upsell.