Phishing-related drain
You signed a malicious transaction on a fake mint or airdrop site and lost SOL, SPL tokens, or NFTs.
Wallet recovery
Phantom
Trace and respond to Phantom Wallet incidents on Solana — phishing, drained accounts, and partial seed recovery.
How Phantom works at a glance
Phantom is the most widely used Solana wallet. Solana's high throughput means drains move quickly and through many addresses, so timing matters. We rebuild what happened on chain and prepare evidence suitable for exchanges and law enforcement.
Situations we commonly help with
If any of these sound like your case, we've handled it before.
Drained after a fake support DM
Someone impersonating Phantom support obtained your seed and the wallet was emptied.
Partial seed phrase
You wrote down most but not all of your 12 words and need help reconstructing the wallet safely.
Lost access on a reset device
The wallet was only on a phone that has been reset, and you need to determine what can still be recovered.
How it works
A transparent five-step process so you always know what's happening next.
- Step 1
Case assessment
We listen to your situation, review the basic facts, and decide together whether an investigation makes sense.
- Step 2
Blockchain analysis
We trace transactions across chains, cluster addresses, and identify exchange touchpoints and intermediaries.
- Step 3
Evidence compilation
Findings are turned into a clear, court-ready report you can hand to law enforcement or counsel.
- Step 4
Authority coordination
We work alongside law enforcement and compliance teams at exchanges to act on the evidence.
- Step 5
Resolution & reporting
You receive a final written summary outlining what was uncovered and the outcomes obtained.
What we'll need from you
The faster we have these, the sooner you get a clear assessment.
- 1Your Solana wallet address (read-only)
- 2Signature hashes from the incident if you have them
- 3Whatever you have of the seed phrase
- 4A timeline of what happened
48-hour response
Start your Phantom case
Share the basics. We'll come back with an honest assessment of whether an investigation can help. No pressure, no upsell.