1. What this policy covers
This Privacy Policy explains how The Reclaimer Path (“we”) handles information collected when you visit this website or contact us through it. It does not cover the practices of third parties whose services we may coordinate with on your behalf.
2. Information you provide
When you submit a case intake form, a review, or any other message, you may share information such as your name, email address, wallet brand or address, approximate balance, and a description of what happened. We use that information only to respond to your request and, where applicable, to investigate the case you have asked us to look into.
3. Information collected automatically
Our hosting and infrastructure providers may log standard request data such as IP address, browser type, and timestamps for security and reliability purposes. We do not use third-party advertising trackers.
4. How we use information
We use the information you share to: respond to your inquiry, perform requested investigations, generate written reports for you or for authorities you authorize, send service-related messages, and improve the site. We do not use it to send unsolicited marketing.
5. Sharing
Case-related information is shared only with parties you authorize, such as law enforcement agencies, exchange compliance teams, or legal counsel acting on your behalf. We do not sell, rent, or trade personal information.
6. Data retention
We keep case records for as long as is reasonably necessary to complete the work and to satisfy professional, legal, or regulatory requirements. You can request deletion of your personal data at any time, subject to those obligations.
7. Security
We take reasonable technical and organizational steps to protect the information you share. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we treat the protection of case data as a core responsibility.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact us through the form below and describe what you need.
9. Children
This Service is not directed to people under eighteen. If you believe a minor has provided us with personal information, please get in touch and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.
11. Contact
Questions about this Privacy Policy can be sent through any of the channels on our contact page.